Abstract:
The websites are amazing. They make the World Wide Web accessible to
everyone. People can do many things through websites. There are websites that
give superb services people might like more, such as faster, free, secure, and
different by design, better interface, etc. Therefore, people need to take time
experimenting with websites services to find the things they like best if still using
the device’s default websites. In the case of expanding the website horizons with
the view of picking up the right website services touse, people consider a number
of vital factors. This study aims to investigate the factors that impact the
performance of department websites by keeping straight attention on university
undergraduates because usage of the website has deeply penetrated the
academicians. A sample of one hundred and fifty undergraduates who are
currently studying at the Rajarata University of Sri Lanka was selected through a
stratified samplingtechnique and research data were collected through a structured
questionnaire for the study purpose. Descriptive statistics, correlation analysis and
multiple regression analysis were used to analyze the collected data. As per the
study findings, attractiveness (visual appealing), navigation, learnability,
controllability, security, and page loading time are the factors that need to look at
when determining the performance of Department level websites. Only three
factors attractiveness, navigation and controllability were positively impacted on
the Performance websites maintained by departments in the university. Other
factors such as learnability, security and page loading time were statistically
insignificant on the accepted level. These findings bring some important facts to
the university about the performance of websites. Therefore, it recommends to
non-popular website developers consider the highlighted factors in order to
develop productive websites.
